Jacquie became a RGN (Registered General Nurse) in 1979 at Derbyshire Royal Infirmary. She qualified as a Midwife in 1982 and went on to gain a Bsc Hons in Midwifery Practice in 2008. Jacquie worked as a midwifery sister until 2010.
Jacquie moved to Jersey in 1987 and in 2010 she joined Island Medical Centre as Lead Practice Nurse. In 2015 she took on the role of Clinical Manager for the practice.
She is married to Dr John Coates and they have two grown up children.
Her interests outside work include scuba diving, skiing, walking, cooking and interior design.